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Our Work · WHOLESALE & PHARMACY

Dual Captive Offshore Centres

Two captive offshore centers with 300 professionals serving a multinational group's pharmacy and wholesale businesses and external clients.

Overview

Project at a Glance

Industry
  • Healthcare & Life Sciences
Key Highlights
  • 300

    Professionals · 2 Captive Centres

  • 2 £4.5B+

    Group Annual Turnover

  • Internal + External

    Clients Served by the GBS

Capabilities

Key Features

How two captive centres brought a broad back-office scope under one GBS organisation built to serve internal businesses and external clients.

Dual Captive Centre Build

01 / 05

Two dedicated offshore centres — one pharmacy, one wholesale.

Two Businesses, Different Needs

Pharmacy and wholesale operate with different processes, systems and service demands — a single generic centre would have served neither business well.

Key Challenges & Solutions

Problems we solve

Identifying the limits of dispersed back-office operations.

  1. Pharmacy and wholesale operate with different processes, systems and service demands a single generic centre would have served neither business well.

    Our Solution

    Dual Captive Centre Build

    Two dedicated captive centres, one for pharmacy and one for wholesale.

Solutions built for WHOLESALE & PHARMACY

  • Healthcare
Technology

Technology Stack

A modern, scalable technology stack built for performance, security and long-term growth.

  • AWS
  • Azure
  • Python
  • FastAPI
  • React
  • React Native
  • Flutter
  • PostgreSQL
  • AWS
  • Azure
  • Python
  • FastAPI
  • React
  • React Native
  • Flutter
  • PostgreSQL
End Results

Measurable results, delivered

The outcomes delivered by consolidating the group's back office into two captive GBS centres.

Scoreboard
  • 300

    Professionals · 2 Captive Centres

  • 2 £4.5B+

    Group Annual Turnover

  • Internal + External

    Clients Served by the GBS

Impact Path01 / 05
Outcome 01

Established and ran two captive centres for the group's core pharmacy and wholesale businesses.

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